Delivery & Returns

We deliver across the UK. Next-day delivery is available and your hamper is usually with them the next working day. Orders placed after the cut-off, at weekends or on bank holidays are dispatched on the next working day.

Estimated delivery dates are shown before you pay. Once your parcel is with the carrier we’ll email you tracking details.

Under the Consumer Contracts Regulations you have 14 days from receiving your order to change your mind, and a further 14 days to return it. This right does not apply to food and drink that is perishable or has been unsealed for health or hygiene reasons, so individual food items that have been opened cannot be returned.

To cancel, email hello@lawrenceandcogifts.com before dispatch and we will refund you in full. If it has already been dispatched, contact us and we’ll talk you through returning it unopened.

If anything arrives damaged, missing or not as ordered, email us within 48 hours with a photograph and we will replace the item or refund you. You never lose your legal rights under the Consumer Rights Act 2015.

Refunds are made to your original payment method within 14 days of us receiving the returned goods or of you telling us you’ve cancelled, whichever is sooner.

Anything else, see our contact page and FAQs.